Returns Policy
You are welcome to return or exchange products, subject to the following conditions.
A Return Authorisation must be issued to you by Dreamy Kidz before you attempt to return products |
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Request a Return Authorisation from Dreamy Kidz |
within 10 days of original dispatch |
Authorised Return is received back by Dreamy Kidz |
within 21 days of original dispatch |
Who pays outbound postage? |
Customer (Except in case of incorrect product supplied by Dreamy Kidz) |
Who pays return postage? |
Customer (Except in case of incorrect product supplied by Dreamy Kidz) |
Inspection by Dreamy Kidz of Authorised Return |
Products must be: |
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… to qualify for Exchange or Credit Note or Refund |
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These products are not eligible for return (Except in case of incorrect product supplied by Dreamy Kidz) |
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Due to Government Health Regulations |
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Compensation options |
Exchange or Credit Note or Refund |