Afterpay | Standard shipping Aust. wide $9.95 + Express $15.95 (excl bulky items)

Christmas Cutoffs - Standard 13 Dec | Express 20 Dec

Returns Policy

You are welcome to return or exchange products, subject to the following conditions.

A Return Authorisation must be issued to you by Dreamy Kidz before you attempt to return products

Request a Return Authorisation from Dreamy Kidz

within 10 days of original dispatch

Authorised Return is received back by Dreamy Kidz

within 21 days of original dispatch

Who pays outbound postage?

Customer (Except in case of incorrect product supplied by Dreamy Kidz)

Who pays return postage?

Customer (Except in case of incorrect product supplied by Dreamy Kidz)

Inspection by Dreamy Kidz of Authorised Return 

Products must be:

  • Unused and unwashed
  • Original packaging and tags intact
  • Resalable, in undamaged packaging

… to qualify for Exchange or Credit Note or Refund

These products are not eligible for return (Except in case of incorrect product supplied by Dreamy Kidz)

Due to Government Health Regulations

  • All bedding related products (including brolly sheets, quilts, mattress toppers & protectors, pillows & pillow protectors)
  • Toddlers’ training pants

Compensation options

Exchange or Credit Note or Refund