Returns Policy

You are welcome to return or exchange products, subject to the following conditions.

A Return Authorisation must be issued to you by Dreamy Kidz before you attempt to return products
Request a Return Authorisation from Dreamy Kidz	within 10 days of original dispatch
Authorised Return is received back by Dreamy Kidz	within 21 days of original dispatch
Who pays outbound postage?	Customer (Except in case of incorrect product supplied by Dreamy Kidz)
Who pays return postage?	Customer (Except in case of incorrect product supplied by Dreamy Kidz)
Inspection by Dreamy Kidz of Authorised Return	Products must be:
	Unused and unwashed Original packaging and tags intact Resalable, in undamaged packaging
	… to qualify for Exchange or Credit Note or Refund
These products are not eligible for return (Except in case of incorrect product supplied by Dreamy Kidz)
Due to Government Health Regulations	All bedding related products (including brolly sheets, quilts, mattress toppers & protectors, pillows & pillow protectors) Toddlers’ training pants
Compensation options	Exchange or Credit Note or Refund